Leather Bag Purchase Terms & Conditions

Terms and Conditions

Privacy Policy

Last updated June 2024

Introduction

Welcome to Silo Leather. This Privacy Policy and Terms & Conditions document explains how Silo Leather ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy in compliance with Israeli privacy laws, including the Protection of Privacy Law, 1981, and the regulations thereunder, as well as international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Who We Are

Silo Leather is an e-commerce business based in Israel specializing in high-quality leather bags and accessories. Our contact details are:

Email: info@siloleather.com
Address: Silo Leather, Bney Binyamin 13, Netanya, Israel

Privacy Policy

Your Rights

As a data subject, you have the following rights regarding your personal data:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restriction: You can request a restriction on the processing of your personal data in specific situations.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another organization.
Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.
Right to Lodge a Complaint: Under GDPR, you have the right to lodge a complaint with a supervisory authority if you believe we are processing your personal data in violation of GDPR.

The Lawful Bases We Use to Process Data

We process your personal data based on the following lawful bases:

Consent: Where you have given us explicit consent to process your data for specific purposes.
Contract: When processing is necessary to fulfill a contract with you, such as processing orders or providing services.
Legal Obligation: When processing is required to comply with legal obligations, such as tax laws.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and interests. This may include improving our services, ensuring network security, or fraud prevention.

The Data We Collect and How We Use It

We collect and process the following types of personal data:

Contact Information: Including your name, email address, and phone number.
Payment Information: Such as credit card details and billing address, necessary for processing transactions.
Order Details: Including information about your purchases, delivery addresses, and order history.
Technical Data: IP address, browser type, operating system, and information about your visit to our website.
Usage Data: Information about how you interact with our website and services, including pages visited and links clicked.

We use your personal data for the following purposes:

Order Processing: To process and manage your orders and payments, and to deliver products.
Customer Support: To respond to your inquiries, handle returns, and provide assistance.
Website Improvement: To enhance and personalize your user experience and analyze website performance.
Marketing and Communication: To send you promotional offers, newsletters, and updates based on your preferences and consent.
Security: To ensure the security of our website and protect against fraud or other unlawful activities.

Our Use of Social Media

We may use social media platforms to engage with you and promote our products. Your interactions with us on these platforms are subject to their respective privacy policies. We may also use social media for targeted advertising and promotional activities.

Cookie Policy

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us:

Remember Preferences: Store your preferences and settings for future visits.
Analyze Usage: Gather information on how you use our website to improve our services.
Target Advertising: Deliver relevant advertisements based on your interests.

You can manage cookie settings through your browser. For detailed information, please refer to our Cookie Policy.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may include:

Order Data: Retained for the duration of our contractual relationship and as required by tax regulations (typically 7 years).
Marketing Data: Retained until you opt-out or withdraw consent.
Technical Data: Retained for website security and operational purposes.

Third Parties We Share Data With

We may share your personal data with the following third parties:

Payment Processors: For securely processing payments.
Shipping Providers: To deliver your orders and provide tracking information.
Marketing Partners: To manage and analyze marketing campaigns.
Service Providers: For website hosting, maintenance, and customer support.

We may also receive data from:

Analytics Providers: To analyze website traffic and user behavior.
Social Media Platforms: For integration with social media features and advertising purposes.

International Transfers

Your personal data may be transferred to and processed in countries outside of Israel. We ensure that such transfers are conducted in compliance with applicable data protection laws, using appropriate safeguards to protect your data.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, use, or disclosure. Despite these measures, no online transmission or storage system is entirely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Use of Assets and Images

We use a variety of assets and images on our website, including product images, promotional graphics, and other multimedia content. These assets are used to enhance your shopping experience and provide you with accurate representations of our products.

Ownership and Licensing

All assets and images displayed on our website are owned by Silo Leather or used with permission from their respective owners. Unauthorized use, reproduction, or distribution of any images or assets on our website is strictly prohibited.

Third-Party Content

In some cases, we may use images or assets provided by third parties, such as suppliers or partners. These images and assets are used in accordance with licensing agreements and with the appropriate permissions.

User-Generated Content

If you submit any images or content to us (e.g., through reviews, social media, or other means), you grant Silo Leather the right to use, reproduce, and distribute this content on our website and in our marketing materials. You retain all ownership rights to your content, and you are responsible for ensuring that your submissions do not infringe on any third-party rights.

Changes to Asset Usage

We reserve the right to update or change the images and assets on our website at any time without prior notice. If you have any questions or concerns regarding the use of specific images or assets, please contact us at info@siloleather.com.

GDPR Compliance

If you are a resident of the European Union (EU), you have certain rights under the General Data Protection Regulation (GDPR). In addition to the rights listed above, under GDPR, you have the right to:

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we are processing your personal data in violation of GDPR.

Data Protection Officer: We do not currently have a Data Protection Officer (DPO) appointed. For any GDPR-related inquiries or concerns, you can contact us directly at info@siloleather.com.

CCPA Compliance

If you are a resident of California, USA, you have rights under the California Consumer Privacy Act (CCPA). In addition to the rights mentioned previously, under CCPA, you have the right to:

Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you, the purposes for which we use this data, and the categories of third parties with whom we share it.

Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.

Right to Opt-Out: You can opt-out of the sale of your personal data. While we do not sell personal data, we provide this option in compliance with CCPA.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your rights under GDPR or CCPA, please contact us at info@siloleather.com. We will respond to your request within the timeframes required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website and services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your rights, please contact us at:

Email: info@siloleather.com
Address: Silo Leather, Bney Binyamin 13, Netanya, Israel

Terms & Conditions

Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website.

2. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

3. Intellectual Property Rights

All content, trademarks, and data on this website, including but not limited to software, databases, text, graphics, icons, hyperlinks, private information, designs, and agreements, are the property of or licensed to Silo Leather and are protected from infringement by local and international legislation and treaties. Unauthorized use of the content may violate copyright, trademark, and other laws.

4. Product Descriptions and Colors

We strive to ensure that the products displayed on our website are represented as accurately as possible. However, due to differences in display settings on various devices, the colors of products you see on your screen may differ slightly from the actual product. We do not guarantee that the color, texture, or detail of the products on your screen will be an exact match to the products delivered to you.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Silo Leather shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or services, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify and hold Silo Leather, its affiliates, officers, agents, and employees harmless from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of or related to your use of our website and services, your violation of these terms and conditions, or your infringement of any intellectual property or other rights of any person or entity.

7. User Obligations

As a user of our website, you agree to:

Provide accurate, current, and complete information during the registration and ordering process.
Maintain the confidentiality of your account and password, and accept responsibility for all activities that occur under your account.
Not engage in any activities that could damage, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of our website and services.
Comply with all applicable laws and regulations when using our website and services.

8. Dispute Resolution

In the event of any dispute arising from or relating to these terms and conditions or the use of our website, we will attempt to resolve the issue through mutual discussion and negotiation. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in accordance with the rules of [Arbitration Organization] in Israel. The decision of the arbitrator will be final and binding on both parties.

9. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the agreement, which will remain in full force and effect.

10. Waiver

The failure of Silo Leather to enforce any right or provision of these terms and conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

11. Entire Agreement

These terms and conditions, along with our Privacy Policy, constitute the entire agreement between you and Silo Leather regarding the use of our website and services. Any prior agreements, communications, or understandings, whether written or oral, are superseded by these terms.

12. Modification

We reserve the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the new terms.

13. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information from our records.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Israel. Any disputes arising from or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Tel Aviv, Israel.

10. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at info@siloleather.com.

Terms and Conditions

Privacy Policy

Right to Access: You can request access to the personal data we hold about you.

Right to Rectification: You can request corrections to any inaccurate or incomplete data.

Right to Erasure: You can request the deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction: You can request a restriction on the processing of your personal data in specific situations.

Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another organization.

Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

Right to Lodge a Complaint: Under GDPR, you have the right to lodge a complaint with a supervisory authority if you believe we are processing your personal data in violation of GDPR.

The Lawful Bases We Use to Process Data We process your personal data based on the following lawful bases:

Consent: Where you have given us explicit consent to process your data for specific purposes.

Contract: When processing is necessary to fulfill a contract with you, such as processing orders or providing services.

Legal Obligation: When processing is required to comply with legal obligations, such as tax laws.

Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights and interests. This may include improving our services, ensuring network security, or fraud prevention.

The Data We Collect and How We Use It We collect and process the following types of personal data:

Contact Information: Including your name, email address, and phone number.

Payment Information: Such as credit card details and billing address, necessary for processing transactions.

Order Details: Including information about your purchases, delivery addresses, and order history.

Technical Data: IP address, browser type, operating system, and information about your visit to our website.

Usage Data: Information about how you interact with our website and services, including pages visited and links clicked.

We use your personal data for the following purposes:

Order Processing: To process and manage your orders and payments, and to deliver products.

Customer Support: To respond to your inquiries, handle returns, and provide assistance.

Website Improvement: To enhance and personalize your user experience and analyze website performance.

Marketing and Communication: To send you promotional offers, newsletters, and updates based on your preferences and consent.

Security: To ensure the security of our website and protect against fraud or other unlawful activities.

Remember Preferences: Store your preferences and settings for future visits.

Analyze Usage: Gather information on how you use our website to improve our services.

Target Advertising: Deliver relevant advertisements based on your interests.

You can manage cookie settings through your browser. For detailed information, please refer to our Cookie Policy. Data Retention We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may include:

Order Data: Retained for the duration of our contractual relationship and as required by tax regulations (typically 7 years).

Marketing Data: Retained until you opt-out or withdraw consent.

Technical Data: Retained for website security and operational purposes.

Third Parties We Share Data With We may share your personal data with the following third parties:

Payment Processors: For securely processing payments.

Shipping Providers: To deliver your orders and provide tracking information.

Marketing Partners: To manage and analyze marketing campaigns.

Service Providers: For website hosting, maintenance, and customer support.

We may also receive data from:

Analytics Providers: To analyze website traffic and user behavior.

Social Media Platforms: For integration with social media features and advertising purposes.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we are processing your personal data in violation of GDPR.

Data Protection Officer: We do not currently have a Data Protection Officer (DPO) appointed. For any GDPR-related inquiries or concerns, you can contact us directly at info@siloleather.com.

CCPA Compliance If you are a resident of California, USA, you have rights under the California Consumer Privacy Act (CCPA). In addition to the rights mentioned previously, under CCPA, you have the right to:

Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you, the purposes for which we use this data, and the categories of third parties with whom we share it.

Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.

Right to Opt-Out: You can opt-out of the sale of your personal data. While we do not sell personal data, we provide this option in compliance with CCPA.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Terms & Conditions

As a user of our website, you agree to:

​

Provide accurate, current, and complete information during the registration and ordering process.

Maintain the confidentiality of your account and password, and accept responsibility for all activities that occur under your account.

Not engage in any activities that could damage, disable, overburden, or impair our website or interfere with any other party’s use and enjoyment of our website and services.

Comply with all applicable laws and regulations when using our website and services.

​

8. Dispute Resolution

If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the agreement, which will remain in full force and effect. 10. Waiver

The failure of Silo Leather to enforce any right or provision of these terms and conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. 11. Entire Agreement

These terms and conditions, along with our Privacy Policy, constitute the entire agreement between you and Silo Leather regarding the use of our website and services. Any prior agreements, communications, or understandings, whether written or oral, are superseded by these terms. 12. Modification

We reserve the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the new terms. 13. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information from our records. 14. Governing Law

The Lawful Bases We Use to Process Data

We process your personal data based on the following lawful bases:

The Data We Collect and How We Use It

We collect and process the following types of personal data:

You can manage cookie settings through your browser. For detailed information, please refer to our Cookie Policy.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Retention periods may include:

Third Parties We Share Data With

We may share your personal data with the following third parties:

CCPA Compliance

If you are a resident of California, USA, you have rights under the California Consumer Privacy Act (CCPA). In addition to the rights mentioned previously, under CCPA, you have the right to:

If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of the agreement, which will remain in full force and effect.

10. Waiver

The failure of Silo Leather to enforce any right or provision of these terms and conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

11. Entire Agreement

These terms and conditions, along with our Privacy Policy, constitute the entire agreement between you and Silo Leather regarding the use of our website and services. Any prior agreements, communications, or understandings, whether written or oral, are superseded by these terms.

12. Modification

We reserve the right to modify or update these terms and conditions at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the new terms.

13. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information from our records.

14. Governing Law