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DISCOVER MORE

  • How can I place an order?
    You can place an order directly through our website, www.siloleather.com. Browse our collection, select your desired items, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
  • How do I apply a discount or promo code?
    At checkout, there is an option to enter a promo or discount code. Simply input your code, and the discount will be applied to your order total.
  • Do you offer international shipping?
    Yes, we ship internationally to most countries. However, shipping times and rates may vary depending on the destination
  • How do I track my order?
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order via the carrier’s website.
  • Are your leather bags eco-friendly?
    Yes, we are committed to sustainability. Our bags are made from leather sourced from environmentally responsible tanneries, and we prioritize reducing waste in our production processes.
  • How do I care for my leather bag?
    To keep your leather bag looking its best, avoid exposing it to water or direct sunlight for long periods. Use a leather conditioner every few months and store it in a cool, dry place when not in use.
  • Can I customize my bag?
    Yes, we offer customization options for some of our leather bags. Please contact us for more details on how to create a personalized design.
  • What type of leather do you use?
    We use high-quality, sustainable leather sourced from Italy and Ukraine. Our leather is eco-friendly and designed to age beautifully over time.
  • Do you offer bulk/wholesale orders?
    Yes, we offer wholesale options for store owners and businesses. Bulk orders qualify for discounts based on the quantity purchased.
  • What are the benefits of becoming a member?
    Members receive special discounts, early access to new collections, and a personalized shopping experience. You can also track your orders and manage your wishlist.
  • How do I create an account?
    You can create an account by clicking the "Sign Up" button on our website. Fill in your details, and you’ll gain access to exclusive member discounts, faster checkout, and order tracking.
  • Do you collaborate with designers or offer custom design services?
    Yes, we are always open to collaborating with designers. We also offer custom design services for customers who want to create unique leather bags. For inquiries, please email us at info@siloleather.com.
  • Can I submit my own design for production?
    Absolutely! We love working with creative minds. Submit your design to us, and we’ll work with our artisans to bring your vision to life.
  • How do you ensure ethical sourcing and production?
    We work closely with our suppliers to ensure that all materials are sourced ethically and that our production processes are environmentally responsible. Our factories uphold high labor standards and fair working conditions.
  • Are your products made using sustainable materials?
    Yes, sustainability is a core value at Silo Leather. Our leather is sourced from tanneries that prioritize eco-friendly practices. We also aim to minimize waste and reduce our carbon footprint throughout the production process.
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