DISCOVER MORE

How can I place an order?

You can place an order directly through our website, www.siloleather.com. Browse our collection, select your desired items, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
How do I apply a discount or promo code?

At checkout, there is an option to enter a promo or discount code. Simply input your code, and the discount will be applied to your order total.
Do you offer international shipping?

We ship to the following countries: Europe: Czech Republic, Poland, Slovakia, Belgium, Denmark, Germany, Hungary, Luxembourg, Netherlands, Slovenia, Austria, Finland, France, Ireland, Portugal, Spain, Sweden, United Kingdom, Croatia, Greece, Latvia, Estonia, Bulgaria, Italy. North America: USA, Canada. Oceania: Australia. If your country is not listed, please contact us for a shipping quote.
How can I get a shipping quote for countries not listed?

If your destination is not listed above, please reach out to us via our email at info@siloleather.com or using our contact page. Kindly include the following details in your message: The item(s) you wish to order. The quantity of each item. Your shipping address. We’ll provide you with a personalized shipping quote as soon as possible.
Do you offer international shipping for bulk orders?

Yes, we can ship bulk orders internationally. Please contact us with the details of your order and destination for a customized quote.
How do I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order via the carrier’s website.
What type of leather do you use?

We use high-quality, sustainable leather sourced from Italy and Ukraine. Our leather is eco-friendly and designed to age beautifully over time.
How do I care for my leather bag?

To keep your leather bag looking its best, avoid exposing it to water or direct sunlight for long periods. Use a leather conditioner every few months and store it in a cool, dry place when not in use.
Are your leather bags eco-friendly?

Yes, we are committed to sustainability. Our bags are made from leather sourced from environmentally responsible tanneries, and we prioritize reducing waste in our production processes.
Can I customize my bag?

Yes, we offer customization options for some of our leather bags. Please contact us for more details on how to create a personalized design.
Do you offer bulk/wholesale orders?

Yes, we offer wholesale options for store owners and businesses. Bulk orders qualify for discounts based on the quantity purchased.
How do I create an account?

You can create an account by clicking the "Sign Up" button on our website. Fill in your details, and you’ll gain access to exclusive member discounts, faster checkout, and order tracking.
What are the benefits of becoming a member?

Members receive special discounts, early access to new collections, and a personalized shopping experience. You can also track your orders and manage your wishlist.
Do you collaborate with designers or offer custom design services?

Yes, we are always open to collaborating with designers. We also offer custom design services for customers who want to create unique leather bags. For inquiries, please email us at info@siloleather.com.
Can I submit my own design for production?

Absolutely! We love working with creative minds. Submit your design to us, and we’ll work with our artisans to bring your vision to life.
Are your products made using sustainable materials?

Yes, sustainability is a core value at Silo Leather. Our leather is sourced from tanneries that prioritize eco-friendly practices. We also aim to minimize waste and reduce our carbon footprint throughout the production process.
How do you ensure ethical sourcing and production?

We work closely with our suppliers to ensure that all materials are sourced ethically and that our production processes are environmentally responsible. Our factories uphold high labor standards and fair working conditions.