SHIPPING & RETURNS

Shipping Policy

We currently ship to the countries listed below.
If your destination isn’t included, just get in touch and we’ll be happy to provide a custom shipping quote.

Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom (UK), USA

Manufacturing/Handling time

5 to 7 business days.
* Ukraine Made - Due to the current situation in Ukraine, manufacturing delays may occur.

Estimated Shipping Time

Europe - Fast Shipping - Door to Door

2 to 5 business days.

USA - Door to Door Shipping

Italian Made - Standard 10 to 12 business days
Ukraine Made - Standard 15 to 21 business days & Express 7 to 10 business days.

Delivery times may vary between countries.

Tracking number included

Return & Exchange Policy

Return request within 15 days of receiving the goods.
The damage must be described in detail and photos must be attached demonstrating its extent.
The products must be returned intact and with the original packaging.
Return the product within 10 days of receiving approval e-mailI.
We do not exchange goods. It is necessary to make a return request for the product that you wish to return and create a new order.
The refund is provided within a maximum of 7 working days from receipt of the product.
Free Returns only available when the wrong size/product arrived or because the product arrived damaged, otherwise, return costs and customs duties are to be paid by the buyer.
Please send all details to info@siloleather.com.

* Free shipping above $100 is applicable to the following countries:

Czech Republic, Poland, Slovakia, Belgium, Denmark, Germany, Hungary, Luxembourg, Netherlands, Slovenia, Austria, Finland, France, Ireland, Portugal, Spain, Sweden, United Kingdom (UK), Croatia, Greece, Latvia, Estonia.